Last updated: 3 October 2026

Delivery Policy

Delivery from Dubai

Haiven General Trading LLC coordinates delivery for orders placed through haiven.com from Dubai, United Arab Emirates. Delivery arrangements depend on the products, destination and order requirements.

Information for your order

Delivery charges are calculated at checkout and shown before payment. Review the destination, delivery charge and order total before paying.

The 1–2 day dispatch estimate describes when the order leaves for shipment. Arrival varies by destination and shipping service; no guaranteed arrival date is given. After shipping, tracking is provided through the carrier, such as Aramex, FedEx, DHL or Haiv X (Maldives only), so you can follow the shipment and see the carrier’s estimated delivery time.

Delivery coverage, charges and times

We offer worldwide delivery to supported destinations enabled at checkout. Orders are dispatched within 1–2 days. Shipping charges are calculated at checkout before payment.

International and special orders

For sourcing, wholesale, consolidated or international shipment enquiries, provide the product, quantity, destination and required timing so the applicable commercial and delivery conditions can be clarified.

If you have questions about remote-area delivery, customs, import duties or product restrictions for your destination, contact Haiven before payment so the applicable arrangements can be clarified.

Delivery confirmation and support

Electronic or signed confirmation may be retained as proof of delivery. If you need help with delivery or receive an incorrect or damaged item, contact fix@haiven.com or WhatsApp +971 52 227 0004 with your order reference. Return and refund requests are handled under the Returns, Refunds and Cancellation Policy.

Contact Haiven

Haiven General Trading LLC
Office No. 109, Al Habtoor Warehouses, Baghdad Street, Al Qusais Industrial Area 2, Dubai, United Arab Emirates. P.O. Box 80105.

Order support: fix@haiven.com
General enquiries: hey@haiven.com
Telephone: +971 4 437 2229
WhatsApp: +971 52 227 0004